Q-108.851
Checking reception of the original message
Frage | |
Problem | In the David.Administrator under »PostMan -> Advanced« resp. »Grabbing Server -> System« the option »Save original Message« has been activated. How resp. where can be checked if the original message has been saved with new incoming messages? |
Produkt | David.InfoCenter PC |
Priorität | normal |
Effekt | normal |
Datum | 16.02.2009 |
Antwort |
If the function »Save original Message« has been activated a copy of the original message including the Mail Header and all file attachments is saved. This copy is made directly after the reception and contains exactly the message in the form that it has been received without any conversion. It is stored in the comment file of the according Archive entry. With possible sending or reception problems the content of this file can give important notes for the bug fixing. To view this information in the comment file right-click on the corresponding document in the entry list in the David.InfoCenter and select the function »Original Message« from the »Extended« tab under properties from the context menu. Note: If the oríginal message is not displayed this can be caused by the following:
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